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Can't communicate to HomeSeer through VPN

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S-F:
When I am running VPN service on my phone EgiGeoZone can't seem to communicate with my HomeSeer system. Other software, such as Backitude, doesn't seem to have this issue. Does anyone have any ideas as to what could be causing this?

Admin:
Do you get any errors in the log file? Can you post them?

S-F:
Where do I find the log file? I get the usual error popup that the server could not be reached.

Admin:
In the directory egigeozone is a file named egigeozone.log.

S-F:
I get error (GR02) in get of the server response.

OR::de.egi.geofence.geozone.Worker::de.egi.geofence.geozone.Worker$2] - Geofence Home: Error (GR02) in get of the server response
java.net.UnknownHostException: Unable to resolve "my.url": No address associated with hostname
   at java.net.InetAddress.lookupHostByName(InetAddress.java:424)
   at java.net.InetAddress.getAllByNameImpl(InetAddress.java:236)
   at java.net.InetAddress.getAllByName(InetAddress.java:214)
   at com.android.okhttp.internal.Dns$1.getAllByName(Dns.java:28)
   at com.android.okhttp.internal.http.RouteSelector.resetNextInetSocketAddress(RouteSelector.java:216)
   at com.android.okhttp.internal.http.RouteSelector.next(RouteSelector.java:122)
   at com.android.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:292)
   at com.android.okhttp.internal.http.HttpEngine.sendSocketRequest(HttpEngine.java:255)
   at com.android.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:206)
   at com.android.okhttp.internal.http.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:345


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